What is a Lone Worker Device, and Should You Consider an App-Based Solution Instead?

A lone worker device is a specialist piece of technology designed to protect employees who work alone or in high-risk environments. These devices offer a range of safety features, including panic alarms, proactive welfare checks and fall detection all with two-way communication and GPS location. They enable lone workers to call for help in an emergency and ensure that employers can meet their duty of care responsibilities.
While lone worker devices are widely used, organisations should also consider app-based solutions as a cost-effective and flexible alternative. Here’s why an app-based solution may be the better choice for your business:
1. Lower Costs – No Need for Additional Hardware
Dedicated lone worker devices require businesses to invest in separate pieces of hardware for each employee, significantly increasing upfront costs. With an app-based solution, organisations can use employees’ existing smartphones, eliminating the need to purchase and distribute additional devices. This approach reduces overall expenditure while ensuring that staff are still protected.
2. Avoid Duplication of SIM and Data Costs
Traditional lone worker devices require their own SIM cards, which means doubling up on data and contract costs for every employee. This duplication is unnecessary when an app-based solution can run on the existing handset’s mobile network and data plan. By using an app, businesses eliminate the cost of multiple SIM cards while maintaining the same level of protection.
3. Superior Location Accuracy
Lone worker devices rely on GPS, but smartphones often provide better location accuracy due to their ability to utilise multiple positioning technologies, including Wi-Fi, Bluetooth, and cellular triangulation. This ensures that in an emergency, the worker’s location is pinpointed more precisely, allowing for a faster response.
4. Convenience – Employees Already Carry Their Phones
Most employees are accustomed to carrying and charging their mobile phones daily. By using an app-based solution, businesses eliminate the need for employees to remember yet another device, reducing the risk of it being left behind or forgotten. In contrast, a dedicated lone worker device is often seen as an additional burden and is more likely to be misplaced.
5. Seamless Activation with PG Click – No Need to Charge
One of the biggest concerns with app-based solutions is the speed and ease of activation in an emergency. The PG Click provides an ideal solution—this small, discreet Bluetooth button pairs with the app, allowing lone workers to raise an alarm instantly without unlocking their phone. Unlike traditional lone worker devices, the PG Click does not require charging, making it a hassle-free option for users.
When a Dedicated Device Might Be the Better Choice
While app-based solutions offer significant advantages, there are situations where a dedicated lone worker device is the better option. Some employees, such as those working in retail or environments where mobile phones are restricted, may not be able to carry a smartphone. Additionally, some workers may feel uncomfortable using newer technology and prefer a simple, single-function device that requires minimal interaction. Dedicated devices can also be more robust and designed to withstand tough working conditions, making them ideal for industries such as construction and manufacturing.
The Right Solution for Your Business
Lone worker devices play an essential role in worker safety, but app-based solutions offer a modern, cost-effective alternative that leverages the power of existing smartphones. With lower costs, improved location accuracy, and the added convenience of PG Click, an app-based solution may be the smarter choice for businesses looking to enhance employee safety without unnecessary expense. However, for workers who cannot carry smartphones or prefer a dedicated device, traditional lone worker devices remain a strong and reliable option.
Want to learn more? Get in touch with our team today to explore the best solution for your workforce.