A transitory lone worker is an employee who works alone or without direct supervision but does so on a temporary or changing basis. Unlike permanent lone workers, who regularly operate in isolated environments, transitory lone workers may move between locations, spend time working in public spaces, or be alone for only part of their shift. This can make their safety needs more complex and require a flexible approach to protection.
Who is Considered a Transitory Lone Worker?
Many industries employ transitory lone workers, including:
• Field Sales and Customer Service Representatives – Often travel between locations and work independently when meeting clients.
• Delivery Drivers and Couriers – Spend significant time alone on the road and at delivery points.
• Healthcare and Social Workers – Visit patients or clients in their homes, often working without immediate support.
• Engineers and Maintenance Personnel – Travel to different job sites and may work alone in unfamiliar environments.
• Retail and Hospitality Staff – Work in shifts where they may be alone opening or closing premises.
The Risks Faced by Transitory Lone Workers
Because transitory lone workers operate in varied locations, they face unique risks, including:
• Unfamiliar or unpredictable environments – Unlike fixed workplaces, changing locations can present unexpected hazards.
• Increased risk of accidents or medical emergencies – With no immediate colleagues nearby, receiving assistance quickly can be a challenge.
• Higher risk of verbal or physical aggression – Workers interacting with the public, particularly in customer-facing roles, may be more vulnerable to confrontation.
• Difficulty in maintaining real-time communication – Changing locations can make it harder for employers to track and support their workers effectively.
How to Protect Transitory Lone Workers
To ensure transitory lone workers remain safe, businesses should implement a combination of policies, training, and technology:
1. Implement a Lone Worker Policy
A clear policy should outline when and how employees are expected to check in, report incidents, and use safety measures.
2. Use App-Based Safety Solutions
Dedicated lone worker devices can be beneficial, but app-based solutions offer a more flexible and cost-effective approach. Since transitory lone workers already carry smartphones, using an app eliminates the need for additional hardware, reduces costs, and provides real-time location tracking.
3. Pair with PG Click for Instant Alerts
For added convenience, transitory lone workers can use PG Click – a small, discreet Bluetooth button that allows them to raise an alarm instantly. Unlike traditional lone worker devices, PG Click does not require charging and ensures help is only a button press away.
4. Ensure Regular Check-Ins
Regular scheduled check-ins or automated monitoring systems can help supervisors confirm that transitory lone workers are safe, particularly when working in high-risk areas.
Conclusion
Transitory lone workers face unique challenges that require a flexible, technology-driven approach to safety. By implementing robust policies and using app-based solutions paired with PG Click, businesses can provide effective protection while keeping costs low. Whether working on the road, visiting clients, or operating in public spaces, transitory lone workers can stay safe with the right support in place.
Want to learn more? Get in touch with our team today to explore the best solution for your workforce.